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Re: Full Tilt Error: Unrecognized Game Type

PostPosted: Wed May 15, 2013 4:33 pm
by kraada
Follow this link to create a ticket. Even if the issue is general by getting a ticket in the system linked to a bug on our internal bug tracker we can make sure you get an automated email when a new release is available. That way you don't have to keep checking back to see if things have changed.

Re: Full Tilt Error: Unrecognized Game Type

PostPosted: Wed May 15, 2013 5:09 pm
by zerotim
Hey guys,

your support was always great ( and I plan to change to PT4 in the future)

But after on week and with a pending 500$ bonus at FT I'm becoming
a bit crazy. Could you please give us a timeline and explain us why it needs so much time to import a different hh text?

Re: Full Tilt Error: Unrecognized Game Type

PostPosted: Thu May 16, 2013 2:11 am
by tarix
zerotim wrote:But after on week and with a pending 500$ bonus at FT I'm becoming
a bit crazy. Could you please give us a timeline and explain us why it needs so much time to import a different hh text?


The fix for PT3 has been released. You can find it on our downloads page.

Re: Full Tilt Error: Unrecognized Game Type

PostPosted: Thu May 16, 2013 3:14 pm
by drcspin
Thanks, working.