888 Poker: Error: Unexpected beginning of hand history.

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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby kubrick » Wed Nov 13, 2013 8:58 am

WhiteRider wrote:I believe that if you change "888 poker" (or whatever your skin now uses) back to "Cassava" in the HH header then the hands should import. I do expect an update for PT3 soon, once we can finalize and test the other remaining changes. PT4 was already updated to hand this change by 888.


Can you clarify please. Do you mean in the HH file or tournamnet summary?

Thanks
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby kraada » Wed Nov 13, 2013 10:30 am

The update for PT3 came out today and it should work properly with these files.
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby kubrick » Wed Nov 13, 2013 10:58 am

Great news thanks.
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby claw09 » Thu Feb 13, 2014 11:15 am

Hy!
LuckyAcePoker on 888 network just updated their software.. PT4 worked great and now i get this error
'Error: 888 Poker: Unexpected beginning of hand history' and also
'Warning: Tournament has an invalid start or end time. This site may require hand import prior to summary import'
I just updated my PT to latest version.. Same problem.. Any solve ?
Thanks!
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby kraada » Thu Feb 13, 2014 12:23 pm

This is a new change unrelated to the previous thread's discussion. We are investigating it for PT4 first, where we still haven't implemented a fix yet.
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby claw09 » Thu Feb 13, 2014 2:54 pm

Please post a reply here when you fix it for PT4. I always used PT4. Sorry if this was the thread for PT3 users.
Hope you will solve it soon. For me it is a big problem not working anymore. I need my stats.
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby kraada » Thu Feb 13, 2014 3:04 pm

If you want automated notification when a fix is received, please create a support ticket and we can make sure you get notification that way.
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby StakeMonster » Fri Jul 25, 2014 6:11 pm

Has this issue been fixed? I have the same problem with the latest version.
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby kraada » Sat Jul 26, 2014 7:53 am

This issue hasn't been fixed for PT3 yet but we plan on releasing one final PT3 release this week before End of Life which should have this issue fixed in it.
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