888 Poker: Error: Unexpected beginning of hand history.

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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby kraada » Thu Oct 31, 2013 7:32 am

I've been told that we expect this to be done sometime after the first 2 weeks of November according to our current development calendar; therefore if you are an active 888 player and still use PT3 we suggest making the move to PT4 now rather than later (PT3's end of life is July 2014).
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby Marjel » Thu Oct 31, 2013 7:40 am

You really think that pt3 users after that history go to PT4?? With your great support of your products? I go to hm2. good bye
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby kubrick » Fri Nov 01, 2013 1:25 pm

Thanks for the update kraada. You mention that PT3's end of life is July 2014, however PT3 is pretty dead for 888 players right now. Should software not be fully functional UNTIL end of life?

PT4 is great, but it's a steep learning curve, I am not enjoying having this forced upon me. And how do I know that PT4 may become less that fully functional before it's end of life?

Until last week, I have always found your customer support through this forum second to none. The lack of information, and now the delay in a fix becoming available, are not what I expected of your company. Sad to say, but this has been very disappointing.
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby kukcola » Fri Nov 01, 2013 3:59 pm

same prob. with! how can i update my pt3 version?
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby kukcola » Fri Nov 01, 2013 6:26 pm

with the german software of 888 you can downgrade to the older version so that pt3 is importing hands again!

its not the solution of the problem but it´ll help until pt3´s new update coming
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby 123ichbindabei » Sun Nov 03, 2013 1:27 pm

kraada wrote:I've been told that we expect this to be done sometime after the first 2 weeks of November according to our current development calendar; therefore if you are an active 888 player and still use PT3 we suggest making the move to PT4 now rather than later (PT3's end of life is July 2014).


Why you need so long for this simple update? The PT4 updates came much much faster. This seems not fair too long time customers. I planed to switch to PT4 someday, but I don´t have the time for it now. And it now feels like you try to force people to switch to PT4 immidiatly. This is not fair for a software, which is "supported" until the summer of 2014!
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby vladb » Thu Nov 07, 2013 8:36 pm

kraada wrote:I've been told that we expect this to be done sometime after the first 2 weeks of November according to our current development calendar; therefore if you are an active 888 player and still use PT3 we suggest making the move to PT4 now rather than later (PT3's end of life is July 2014).


Umm.. but if I'd already paid for PT3.. should I now also pay the full amount for PT4 or can I upgrade at a discounted rate?
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby vladb » Thu Nov 07, 2013 8:48 pm

vladb wrote:
kraada wrote:I've been told that we expect this to be done sometime after the first 2 weeks of November according to our current development calendar; therefore if you are an active 888 player and still use PT3 we suggest making the move to PT4 now rather than later (PT3's end of life is July 2014).


Umm.. but if I'd already paid for PT3.. should I now also pay the full amount for PT4 or can I upgrade at a discounted rate?


Actually just upgraded at discount, thank you! :)
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby Zenger » Sun Nov 10, 2013 9:03 am

Can't we just use a text editor to change the 888 file so it will import?
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Re: 888 Poker: Error: Unexpected beginning of hand history.

Postby WhiteRider » Sun Nov 10, 2013 12:07 pm

I believe that if you change "888 poker" (or whatever your skin now uses) back to "Cassava" in the HH header then the hands should import. I do expect an update for PT3 soon, once we can finalize and test the other remaining changes. PT4 was already updated to hand this change by 888.
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