888 Snap Poker

[justme]

Pokertracker 3 seems to be unable to import snap-handhistory. Is there a fix to make this work?

[WhiteRider]

What skin are you playing at?

[justme]

What skin are you playing at?

Downloaded the client from 888poker.com. Is this Pacific?

[WhiteRider]

I'm not aware of any problems there - please make sure you're using the current version (PT3 Download Page) and if the hands still don't import then open a Support Ticket and attach one of the hand history files which doesn't import.

[justme]

In the handhistory map there are .txt files and .dat files. When auto-import is running Pokertracker gives the error '888 Poker: Error: Unexpected beginning of hand history.' and moves the .txt files to the processed files map. The .dat files are kept in the handhistory folder itself. I will make a support ticket....

When trying to import the .txt or .dat manual PT gives this error: ': Unrecognized file format.'
'

[WhiteRider]

First of all - make sure that you're using our latest version (that's v3.14.7 for PT3). 888 updated their software some time ago and changed the hand history format.

PT3 Download Page

[justme]

First of all - make sure that you're using our latest version (that's v3.14.7 for PT3). 888 updated their software some time ago and changed the hand history format.

PT3 Download Page

Already running PT3 v3.14.7. Only having this problem with the SNAP handhistory (already opened a support ticket and attached a .txt file)

[WhiteRider]

Sorry - the new Snap tables are not supported in PT3. You will need to upgrade to PT4 for Snap support. PT3 will reach its end of life in a few months, and we recommend everyone to take advantage of the upgrade discount for PT3 owners - PT4 is updated earlier and more often than PT4, and has many advantages.

PT4 Download Page

[justme]

Bought PT4 and now everything seems to work.....