My C Won is wrong

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My C Won is wrong

Postby davide123 » Tue May 13, 2014 12:29 pm

Hi!
I hope you can help me. I just finished a session and today the "My C Won" is wrong, it should be more or less €25 and instead it is €42.84.

I played on an italian ongame platform.

Thanks for the help

Davide
davide123
 
Posts: 34
Joined: Tue May 13, 2014 12:23 pm

Re: My C Won is wrong

Postby kraada » Tue May 13, 2014 12:42 pm

Were the tables in euros as well or were they in some other currency? Was this a cash game or tournaments?
kraada
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Re: My C Won is wrong

Postby davide123 » Tue May 13, 2014 12:48 pm

The tables were in euros as well as the software currency. It was cash game. the tournaments stats seem to be fine.

I'm using PT since 4-5 days on this ongame platform and I just noticed that the graph shows almost €200 euro of winning while in fact is €110
davide123
 
Posts: 34
Joined: Tue May 13, 2014 12:23 pm

Re: My C Won is wrong

Postby kraada » Tue May 13, 2014 3:16 pm

Please attach the hands from this session to a support ticket and we'll investigate for you further.
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Location: NY


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