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Download removed from NORTON

PostPosted: Thu Jun 05, 2014 4:47 am
by essecento
Hi there! I downloaded the last update for PT4 from your site but NORTON ANTIVIRUS removes the file .exe due to a trojan present in the file.
Let me know pls.

Re: Download removed from NORTON

PostPosted: Thu Jun 05, 2014 7:18 am
by kraada
This is a false positive and can be safely ignored.

Re: Download removed from NORTON

PostPosted: Thu Jun 05, 2014 9:42 am
by essecento
Sorry I posted in the wrong section. I have PT4.
The problem is that this antivirus wont permit me to "overpass" the controll and simply don't run the exe

Re: Download removed from NORTON

PostPosted: Thu Jun 05, 2014 1:16 pm
by kraada
Then you'll need disable it while running the installer or otherwise work that out with Norton's support.