Import Hands error

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Import Hands error

Postby Alinyr93 » Wed Jun 11, 2014 5:18 am

http://postimg.org/image/hkws5fccp/

Why do all of my tracked hands are uploaded as "errors"? The thing is, they do show my results for the day, I'm just being curious
Alinyr93
 
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Re: Import Hands error

Postby kraada » Wed Jun 11, 2014 7:19 am

I don't know. That isn't normal. Please send us the original files via our support system and we'll take a look for you.
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Re: Import Hands error

Postby Alinyr93 » Wed Jun 11, 2014 7:32 am

What do you mean by original files? It's the hand history from today?
Alinyr93
 
Posts: 4
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Re: Import Hands error

Postby kraada » Wed Jun 11, 2014 9:25 am

Yes, send us the hands you were attempting to import so we can look at why the errors are being thrown.
kraada
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Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Import Hands error

Postby Alinyr93 » Wed Jun 11, 2014 1:07 pm

SUre, will do. Thank you
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Joined: Thu May 01, 2014 8:08 am


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