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4.11.7 don't running

Posted: Thu Jun 12, 2014 3:48 pm

by schmouzzi

Hi,

Since update 4.11.7

The Hands are not importing correctly. 2 min par hand. So the HUD can not working..

Best regards

Re: 4.11.7 don't running

Posted: Thu Jun 12, 2014 4:07 pm

by kraada

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.