Custom stats do not appear

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Custom stats do not appear

Postby Umut » Fri Jun 13, 2014 8:30 am

Hi, after importing hands and housekeeping ( i did not update to v4.11.7 and it was working fine) hud stopped showing custom stats. I now updatet und rebuild cache but i still doesnt work.
Umut
 
Posts: 23
Joined: Thu Jun 24, 2010 7:48 am

Re: Custom stats do not appear

Postby kraada » Fri Jun 13, 2014 8:45 am

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 17 guests

cron
highfalutin