888 Snap problem.

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888 Snap problem.

Postby upinx » Mon Aug 04, 2014 11:31 am

Hi! I keep getting the error "Unable to import hand (#591321900). Reason: Invalid limit (0,30$ NL (6 max) FAST) for hand #591321900". I got the client installed in english so thats not the problem. I´ll paste an example below. ***** 888poker Snap Poker Hand History for Game 591321982 *****
0,15 $/0,30 $ Blinds No Limit Holdem - *** 31 07 2014 21:22:17
Table Coronel 6 Max (Real Money)
Seat 1 is the button
Total number of players : 6
Seat 1: ZZZAPP ( $42.85 )
Seat 2: upinx_ ( $30 )
Seat 4: Shevy77 ( $39.18 )
Seat 6: flushbier67 ( $8.82 )
Seat 7: kkonderk ( $78.02 )
Seat 9: Tiagoharr4 ( $39.35 )
upinx_ posts small blind [$0.15]
Shevy77 posts big blind [$0.30]
** Dealing down cards **
Dealt to upinx_ [ Td, Ac ]
flushbier67 folds
kkonderk folds
Tiagoharr4 folds
ZZZAPP raises [$0.60]
upinx_ raises [$1.65]
Shevy77 folds
ZZZAPP folds
** Summary **
upinx_ did not show his hand
upinx_ collected [ $1.50 ]
upinx
 
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Joined: Sun Jun 29, 2014 4:14 pm

Re: 888 Snap problem.

Postby kraada » Mon Aug 04, 2014 1:35 pm

Is this for PT3 or PT4?
kraada
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Posts: 54443
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: 888 Snap problem.

Postby upinx » Mon Aug 04, 2014 2:41 pm

PT4
upinx
 
Posts: 2
Joined: Sun Jun 29, 2014 4:14 pm

Re: 888 Snap problem.

Postby kraada » Mon Aug 04, 2014 3:44 pm

The hand history is mixing its terminology (0,00 vs 0.00) and that might be the problem. Please attach the original hand history file to a support ticket and we'll look into this further for you.
kraada
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Posts: 54443
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


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