Should I give up?

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Should I give up?

Postby cryptic3 » Mon Apr 05, 2010 4:24 pm

Hi, I have had PT3 for ages now and can never get it set up to work properly.

having spent hours earning my points on titan to get it i really would like to be able to figure out how to get it to work yet everything I read in the forums and help pages leaves me wondering if I have a brain at all....

Is there any way to get 1 on 1 help to get things set up?

Thanks
cryptic3
 
Posts: 4
Joined: Mon Sep 15, 2008 9:03 am

Re: Should I give up?

Postby kraada » Mon Apr 05, 2010 4:41 pm

We can help, but a little more information would be useful - what isn't working properly for you?
kraada
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Re: Should I give up?

Postby cryptic3 » Mon Apr 05, 2010 4:52 pm

kraada wrote:We can help, but a little more information would be useful - what isn't working properly for you?


Hi, yeah sorry for the frustrated post..

I can not get my hud to work at all on any site.
I have changed pc's and had multiple restores to get through some problems this year and since I remembered to download PT3 again I can get my history to save ok in PT but not a sign of any HUD.

It used to work and i didn't do anything special then to make it work.

have things changed> Do I need to do anything different now?

I play multiple sites so really need to know how to get everything to work on all sites so that I can take advantage of the great software.
cryptic3
 
Posts: 4
Joined: Mon Sep 15, 2008 9:03 am

Re: Should I give up?

Postby cryptic3 » Mon Apr 05, 2010 5:00 pm

Thought I had better add that due to health problems i seem to be suffering with some sort of problem where when i start reading something that after a few lines I loose track of what I am reading and have to keep going back over it.

That's why I was hoping for a 1 0n 1 walk through of how to set everything up.

Sorry to be a pain but it seems that age is creeping up faster than I hoped.
cryptic3
 
Posts: 4
Joined: Mon Sep 15, 2008 9:03 am

Re: Should I give up?

Postby kraada » Mon Apr 05, 2010 5:41 pm

Create a support request using this link and we'll schedule a remote session to get things sorted out for you.
kraada
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Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Should I give up?

Postby cryptic3 » Tue Apr 06, 2010 4:13 am

I think I may have sorted it by downloading the beta version.

Thanks and I will get back to you if I still have problems.
cryptic3
 
Posts: 4
Joined: Mon Sep 15, 2008 9:03 am

Re: Should I give up?

Postby kraada » Tue Apr 06, 2010 8:46 am

Ok, we'll be here if you need.
kraada
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Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


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