Getting error message

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Getting error message

Postby Gato_Vago » Fri May 07, 2010 4:58 pm

Hello.

It`s been a while since I last used the HUD with PTO. Today I launched it and got this error message, HUD does not start.

Image

Whay do I have to do to make it work?

Regards.
Gato_Vago
 
Posts: 41
Joined: Mon Jan 12, 2009 6:54 pm

Re: Getting error message

Postby kraada » Fri May 07, 2010 6:26 pm

What version of PostgreSQL are you using for PTO?
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Re: Getting error message

Postby Gato_Vago » Fri May 07, 2010 8:37 pm

After buying PTO I bought another program, the version for both is 8.4, there is no other version in my PC
Gato_Vago
 
Posts: 41
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Re: Getting error message

Postby kraada » Sat May 08, 2010 11:06 am

The PAHUD caching function will not work with PostgreSQL 8.3 or newer. If you disable the PAHUD cache though via the Options -> Preferences section things will likely work just fine for you.
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Re: Getting error message

Postby Gato_Vago » Sat May 08, 2010 11:18 am

OK, thanks a lot.
Gato_Vago
 
Posts: 41
Joined: Mon Jan 12, 2009 6:54 pm

Re: Getting error message

Postby Gato_Vago » Wed May 12, 2010 10:40 pm

I disabled the cache; I am playing right now and it's still not working.

Please help.
Gato_Vago
 
Posts: 41
Joined: Mon Jan 12, 2009 6:54 pm

Re: Getting error message

Postby kraada » Thu May 13, 2010 8:57 am

Then please create a support ticket for this issue and one of our technicians will assist you in getting this resolved.
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Re: Getting error message

Postby Gato_Vago » Thu May 13, 2010 12:55 pm

Hello.

After I created the ticket:

https://www.pokertracker.com/support/ti ... t_id=89722

I downloaded the latest version of the HUD: Version:1.19 Beta 10.5 BETA. Just to see what happened I enabled the cache and it worked.

My problem is now solved, so please neglect the ticket.

Regards.
Gato_Vago
 
Posts: 41
Joined: Mon Jan 12, 2009 6:54 pm

Re: Getting error message

Postby kraada » Thu May 13, 2010 1:25 pm

I've closed your ticket per your request.
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