PAHud won't start

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PAHud won't start

Postby rabbitlover » Wed Jan 26, 2011 8:43 pm

I have PAHud, and as it has done a few time in the past it gives an error that it has trial expired (it is paid for) and it pops-up dialog box to confirm the date and to register. Problem is this time when I put in my reg. code it does the same thing all over. Saved my config files and cache and tried new install; same problem
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Re: PAHud won't start

Postby jdx_ » Wed Jan 26, 2011 10:01 pm

I have got the same problem. Yesterday everything was OK.
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Re: PAHud won't start

Postby Fab54ever » Thu Jan 27, 2011 2:53 am

Same problem as well it says my trial has ended. i put in old code and noyhing happens, it says please confirm the date?
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Re: PAHud won't start

Postby WhiteRider » Thu Jan 27, 2011 4:51 am

Please enable logging, reproduce the problem and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
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Re: PAHud won't start

Postby gamby1 » Thu Jan 27, 2011 11:38 am

How do you get a new registration code for Poker Ace?
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Re: PAHud won't start

Postby kraada » Thu Jan 27, 2011 11:59 am

You can have your registration code resent to you by following the steps here. PokerAce HUD is no longer available for sale, though.
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Re: PAHud won't start

Postby DonBlech » Thu Jan 27, 2011 12:04 pm

Same problem here. To be able to start PAH, i have to set my systemdate to 26.January temporarily.
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Re: PAHud won't start

Postby gamby1 » Thu Jan 27, 2011 12:34 pm

@kraada Thank you.
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Re: PAHud won't start

Postby kraada » Thu Jan 27, 2011 12:50 pm

Don,

Thanks for the update, I'll pass that along to the appropriate person, and we'll look into whether the issue is on our end.
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Re: PAHud won't start

Postby kraada » Thu Jan 27, 2011 2:16 pm

We think this may be on our end - please change your clocks temporarily to bypass the issue, and we expect all registration codes to be updated in 24-48 hours, at which point you'll be able to start PAHUD normally with the proper date.
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