Stars tournament summary not importing

Hold'em or Poker Tracker Hold'em related posts go here

Re: Stars tournament summary not importing

Postby gedanken » Fri Aug 14, 2009 1:39 am

confirmed-- even histories that imported successfully in the past don't import through the "check pop3 email" function. Why are they always "upgrading" everything??? :x
gedanken
 
Posts: 4
Joined: Mon Aug 10, 2009 12:30 am

Re: Stars tournament summary not importing

Postby ptrack pat » Fri Aug 14, 2009 7:03 am

When the window comes up asking you what emails to import, click the "Save to file" option and give it a folder to save to. Once you get the error message, look at the file that was created. Is it empty or does it contain the text of the summary? If it contains the summary text, use the online support system to send me the file...
http://www.pokertracker.com/support/?cat_id=4

If the file is empty, then this is usually the result of an anti-virus/firewall program like AVG that causes this.
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Stars tournament summary not importing

Postby gedanken » Sun Aug 16, 2009 8:26 pm

ptrack pat wrote:If the file is empty, then this is usually the result of an anti-virus/firewall program like AVG that causes this.


AVG is the culprit. Have I mentioned that you're awesome lately, PTP? Thanks so much!
gedanken
 
Posts: 4
Joined: Mon Aug 10, 2009 12:30 am

Previous

Return to PokerTracker Holdem

Who is online

Users browsing this forum: No registered users and 7 guests

cron
highfalutin