Start getting hands => freeze

Questions and discussion about PokerTracker 4 for Windows

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Start getting hands => freeze

Postby noxee » Wed Jan 17, 2018 8:57 pm

Hi,

During a session (tonight) : PT4 freeze, ok why not, I'll reboot the software...

Click on "Start getting hands" => freeze Image

After many restart and pc reboot => same problem.

The other features work fine.

Edit :


I can reproduce the bug, it's related to ipoker.fr (.com too ?) :

It's work fine without this option : Image

But not really convenient :)
noxee
 
Posts: 16
Joined: Tue Feb 07, 2017 7:21 pm

Re: Start getting hands => freeze

Postby noxee » Wed Jan 17, 2018 9:46 pm

I can't edit the first post, but problem solved :

We can't use "data\player_name\History\other_files" anymore, but only "data\player_name\History" in Import Configuration
noxee
 
Posts: 16
Joined: Tue Feb 07, 2017 7:21 pm

Re: Start getting hands => freeze

Postby Flag_Hippo » Thu Jan 18, 2018 7:38 am

noxee wrote:We can't use "data\player_name\History\other_files" anymore, but only "data\player_name\History" in Import Configuration

You need to point PokerTracker 4 to import from the data\player_name\History\Data folder for iPoker sites and if the path is any different or higher than that (e.g. data\player_name\History) then this can cause issues.
Flag_Hippo
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