Import Error

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Import Error

Postby lb88 » Sat Aug 17, 2019 11:19 am

Hello,

Recently I have been getting some hands that dont import correct, they come up with an error. I have to keep getting stars to emaill me HH whichI then have to import via email to get the hands with no error. Is there a solution to prevent this? May be no correlation but its only been doing it a week or so since this All-in cash out on pokerstars was launched.
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Re: Import Error

Postby Flag_Hippo » Sat Aug 17, 2019 12:36 pm

Please send that information to us in a Support Ticket along with the hand histories PokerStars have provided to you.
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