Replayer problems

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny

Replayer problems

Postby Frankyonki » Tue May 04, 2021 2:13 pm

The English of this message is from the Google translator, excuse me.

My problem is that when checking the hands in the replayer, the value of the chips does not appear, neither in BB's nor in Economic Value.
This problem happens to me alternately depending on how it gives it. How could I fix it? since it is very annoying, and slows the review of the style of play.
Thank you in advance.
Attachments
WhatsApp Image 2021-05-04 at 20.13.14.jpeg
Frankyonki
 
Posts: 1
Joined: Sat Feb 29, 2020 7:10 pm

Re: Replayer problems

Postby Flag_Hippo » Wed May 05, 2021 1:25 am

So we can investigate that and follow up with you please start PokerTracker 4 using the logging enabled link on your Windows Start Menu, reproduce this problem and then send your log file to us in a Support Ticket along with your screenshot. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
Flag_Hippo
Moderator
 
Posts: 10640
Joined: Tue Jan 31, 2012 7:50 am


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 7 guests

cron