Export video

Questions and discussion about PokerTracker 4 for Windows

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Export video

Postby Mkablo » Thu Aug 05, 2021 2:36 pm

I am trying to export a hand history video of a Hand i had played, when i do teh export hand video the only vidoe that shows up is PT4 replayer logo.
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Re: Export video

Postby Flag_Hippo » Fri Aug 06, 2021 5:15 am

Please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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