I have scanned through the forums but don't believe anybody has brought it up, sorry if they have.
Recently have noticed that around 5-10% of my hands are not importing directly into my pokertracker from pokerstars. At the end of my sessions my pokertracker graph can be 2/3 buyins off the actual result from the day because of the amount of hands missing (big pots, etc). I have also noticed that within stars, certain hands played are not being pick up in the hand replayer, which I think are the hands also missing from my graph (the usd balance is updating as usual).
Interestingly the hands can still be seen in my pokerstars hand histories when I ask them to send me my hand history file for the given period, support need to send me this as their online system of retrieving hand histories doesn't seem to work for me. I then upload this hand history into pokertracker to see my actual results.
Has anyone else had the same experience? Any possible fixes?