After Bet365 (iPoker network) updated its poker client on Thursday Feb. 18 my HUD has worked only sporadically. It will function on about half of my MTTs in a day; for some it will work for the first hour or so of a tourney and then will disappear, for others it fails to load for the duration of the tournament. Despite this, all the hands from these tournaments appear in PokerTracker so the issue appears to be with the HUD.
Restarting PokerTracker has no effect. Neither does reloading the table. Before this update the PokerTracker 4 HUD functioned perfectly on the site so I'm a little perplexed and feel it must be linked to their recent client update. Please let me know if this is a known issue and if there is a solution.