Some imported hands do not appear in the hand summary!

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Some imported hands do not appear in the hand summary!

Postby Ropolo » Fri Apr 09, 2021 9:01 pm

Some imported won hands from 888poker fast cash do not appear in the summary of the session, no filters and no tag selected, and the pots are not counted, I have also tried manually but these still do not appear (although these appear as duplicates in the import status)
Ropolo
 
Posts: 10
Joined: Fri Apr 09, 2021 8:26 pm

Re: Some imported hands do not appear in the hand summary!

Postby Flag_Hippo » Sat Apr 10, 2021 3:52 am

If they are registering as duplicates when reimporting then the hands are already in the database. Please include all relevant information detailing this issue to us in a Support Ticket along with a screenshot of your entire PokerTracker 4 report window and hand history file.
Flag_Hippo
Moderator
 
Posts: 14441
Joined: Tue Jan 31, 2012 7:50 am

Re: Some imported hands do not appear in the hand summary!

Postby Ropolo » Sat Apr 10, 2021 1:04 pm

Flag_Hippo wrote:If they are registering as duplicates when reimporting then the hands are already in the database. Please include all relevant information detailing this issue to us in a Support Ticket along with a screenshot of your entire PokerTracker 4 report window and hand history file.


Thanks. I have obsessive compulsive disorder and I need to register all the hands in order to know and improve my game.
Ropolo
 
Posts: 10
Joined: Fri Apr 09, 2021 8:26 pm


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 48 guests

cron