markkeane wrote:Thank you Flag Hippo, looks like I ended up with two databases when i recently installed PostgreSQL (probably wrong to do that, but it was appearing as a user, and my macbook was going at a snails pace so i was trying lots of things to recover it).
OK. The postgres user appearing is normal and removing it because will break your PostgreSQL installation but if you want to hide that user see
this guide.
markkeane wrote:Not sure if related, but on one machine i exported all hands to dropbox, and tried to then use "get hands from disk" function, but it kept crashing PT4 after a few min. Not sure why? Suspect this was why i was getting 20k hands instead of 83K.
Enable logging in PokerTracker 4 via 'Configure -> Options' and then try importing in smaller batches rather than one large import. If it still crashes then send us this log file in a
Support Ticket before restarting PokerTracker 4:
\Users\{Mac Login}\Library\Application Support\PokerTracker 4\Logs\PokerTracker4.log
markkeane wrote:Can i check this....can i set up hands to sync on both machines to the same processed folder in dropbox, then use the "get hands from disk" when using the other machine drawing from the same file. Then occasionally move all the hands from both machines into an "already processed" folder simply to avoid duplicates/time for this sync?
Yes you can do that although if you do as the guide suggests and have each machine use its own folder then you would know which hands came from which computer and you would avoid some of the duplicates this way e.g:
Dropbox\Hands\Desktop
Dropbox\Hands\Laptop
so when syncing your laptop you only need to import from the desktop folder and vice versa. Periodically you can then archive all the hands you have imported from these folders into a single folder e.g:
Dropbox\Hands\Processed