PT4 High Stakes

Questions and discussion about PokerTracker 4 for Windows

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PT4 High Stakes

Postby shove must go on » Mon May 03, 2021 6:35 am

Hi everyone
I bought the high stakes version of PT4 but i've go some issues with the HUD in game
(the HUD works fine for low stakes)
When i start a game on NL 25 (or higher), the HUD seems to collect the datas but they are not displayed , i have to move my mouse over the hud to display the value. If someone could help me to fix that
Thanks a lot
shove must go on
 
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Re: PT4 High Stakes

Postby Flag_Hippo » Mon May 03, 2021 11:47 am

So we can see what's going on here please enable logging, reproduce this issue and send us your PokerTracker4.log file in a Support Ticket with a screenshot of the problem. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder:

Tutorial: Reporting A Problem
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