Tourament results NOT showing !

[thesundancekid32]

Ive mentioned this beofr ebut now i know for sure this is a a big problem SOME of my tournament winnngs are NOT showing !i play on Pokerstars only recently got 2nd for 100$ + bountys and its NOT showing i even played the game ?

[Flag_Hippo]

Make you you have no filters set otherwise take a screenshot of your entire PokerTracker 4 window where you would expect to see this tournament and send that to us in a Support Ticket along with the tournament histories provided to you by PokerStars. By default PokerTracker 4 moves those files to your 'Processed' folder which you can access via the 'File -> Open User Data Folder' option on a Windows machine:

Guide: Processed Files