Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by Vonhartz » Fri May 07, 2021 4:31 pm
Hello, since yesterday I have an issue with pt4. The hud is still here but no new hand is added on it. Probably because hands are not imported anymore. I play on zoom on ps.fr but I tried regular tables and winamax.fr and it doesn't work either.
Thanks for your help
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Vonhartz
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by Flag_Hippo » Sat May 08, 2021 5:18 am
Please
enable logging, reproduce this problem and then send your log file to us in a
Support Ticket so we can see what is going on here. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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Flag_Hippo
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