MTT buy-ins not being recorded properly for some ACR MTT

[cwm9]

Hi. Lately several of my MTTs/SNGs have had completely wrong buying amounts listed.

For instance, theTS20210508 T24572820 E249919892 NL Hold’em $50.00 + $5.00.ots had a ~$5,500 entry fee recorded for it. The odd thing is that the entry fees aren't a simple multiple, and sometimes they are close but off by just a little.

Examples:

"TS20210416 T24490003 E242489843 NL Hold’em $10.00 + $1.00.ots" had a an entry of $34.72+3.47 recorded.

"TS20210506 T24618191 E249217385 NL Hold’em $10.00 + $1.00.ots" (rebuy)
"TS20210506 T24618191 E249278487 NL Hold’em $10.00 + $1.00.ots" had a an entry of $10.03+$1 recorded.

"TS20210428 T24572869 E246691755 NL Hold’em $6.00 + $0.60.ots" (rebuy)
"TS20210428 T24572869 E246665259 NL Hold’em $6.00 + $0.60.ots" had a an entry of $10.29+$1.03 recorded.

"TS20210416 T24490003 E242489843 NL Hold’em $10.00 + $1.00.ots" had a an entry of $34.72+$3.47 recorded.

Please look into this and advise the correct way to proceed.

Thank you!

[Flag_Hippo]

This is a known issue. Please open a Support Ticket with this information and a sample of your files. In the meantime you can manually update your results.