Problems on 888

Questions and discussion about PokerTracker 4 for Windows

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Problems on 888

Postby papitjulu » Mon May 31, 2021 10:57 am

does pt4 not work on 888 anymore?

ive tried to use it in tournaments but i cannot get it to work.

PT¤ will track the hands but i cannot get the hud to show up.

is it since they got this new shitty design?

BTW can i get the old design back? i liked it much more than this new gabbage.
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Re: Problems on 888

Postby Flag_Hippo » Mon May 31, 2021 12:01 pm

I do not know if you can revert to the previous 888 client so I suggest you contact your poker site about that but HUD support for the new 888 client has been added to PokerTracker 4 so make sure you are using the latest version:

Download PokerTracker 4

otherwise please enable logging, reproduce this problem and then send your log file to us in a Support Ticket so we can follow up with you. You can access the 'Logs' folder with the log file by clicking 'File -> Open User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings it will be a text file called 'PokerTracker4' or 'PokerTracker4.log'.
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