ACR Latest Update

Questions and discussion about PokerTracker 4 for Windows

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ACR Latest Update

Postby 543112resal » Wed Jun 02, 2021 3:59 am

Hi,
With the latest WPN update, my HUD is no longer showing on regular tables (non Blitz) cash tables. However, at the same time it seems to work perfectly on Blitz tables.

Is anyone else having this issue?
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Re: ACR Latest Update

Postby Flag_Hippo » Wed Jun 02, 2021 5:28 am

I am not seeing any other reports at this time. Please restart your computer and then PokerTracker 4 with logging enabled:

Guide: How to Create & Submit a PokerTracker4.log File

Start your ACR client, click 'Play Poker -> Get Hands While Playing' in PokerTracker 4 and play for a couple of minutes and if things are still not working for you send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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