Hud doesn't work on pokerstars

Questions and discussion about PokerTracker 4 for Windows

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Hud doesn't work on pokerstars

Postby dominicdom » Thu Jun 10, 2021 3:29 pm

hello

hud works fast and instant on all normal cash tables, mtts, but not on zoom.

everything worked before update i just did today from last version from few weeks ago, i postponed it until today.
dominicdom
 
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Re: Hud doesn't work on pokerstars

Postby Flag_Hippo » Fri Jun 11, 2021 2:27 am

Please enable logging, reproduce this problem on a Zoom table for a couple of minutes and then send your log file to us in a Support Ticket so we can investigate that for you. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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Re: Hud doesn't work on pokerstars

Postby dominicdom » Fri Jun 11, 2021 1:44 pm

ticket summited, thank you


hud works on all platforms and websites, except zoom pokerstars
dominicdom
 
Posts: 17
Joined: Tue Mar 11, 2014 7:58 am


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