zrex wrote:Been using PT for couple of days but seems like it prevents sites from saving hands and MTT summaries (ACR). Hands are automatic being saved to C:\Users\SOME_NAME\AppData\Local\PokerTracker 4\Processed and ONLY there. Folders that I set are empty - no HH and no Summary.
PokerTracker 4 does not prevent sites from saving hand history files in those folders. If you look in those folders while you are playing you will see them there and PokerTracker 4 only moves them afterwards to the 'Processed' folder which is for performance reasons. If the files were not archived by PokerTracker 4 then the poker site hand history folder will accumulate hundreds/thousands of individual files over time which will cause issues when PokerTracker 4 is looking for the files for tables you are currently playing on and this can delay the HUD from appearing or cause PokerTracker 4 to freeze up:
Guide: Processed Fileszrex wrote:so I have to click on "Get hands while i am playing" every time in order to starts saving them, which is kinda annoying.
You do not have to click 'Play Poker -> Get Hands While Playing' for the poker site to save its hand history files. That is only required if you want to import your live hands into PokerTracker 4 and have a HUD on the tables.
zrex wrote:The main problem is tho that PT stops ACR from saving MTT summaries AT ALL, nothing in the folders, i see no summaries in C:\Users... aswell, so at this point i cannot load anything. Anyone with the same problems or someone who could help? I would like to stop PT from doing that, because 1st - i really NEED my summary and 2nd - would like to have a copy and to see them and hands being saved in the pokersite's directory as well.
By default ACR saves tournament summary files here:
C:\AmericasCardroom\TournamentSummaryPokerTracker 4 will also archive those files to your 'Processed' folder along with the hand history files (provided PokerTracker 4 is set to import from there via 'Configure -> Sites & Import Options -> Site Configuration -> Winning Poker Network'). I have not seen PokerTracker 4 prevent these files being created. Have you played a tournament without opening PokerTracker 4? Is a summary file created by ACR after that tournament finishes? If that's not happening that would be a question for ACR support but if you believe PokerTracker 4 to be causing an issue please report it to us:
Tutorial: Reporting A Problem