Lost PT4 after factory reset

Questions and discussion about PokerTracker 4 for Windows

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Lost PT4 after factory reset

Postby xxBigTxx » Thu Jun 17, 2021 1:18 pm

Hi, hope I put this in right place. After a factory reset (No back up) I am happy to purchase PT4 again. My question is, is there ANY info that I can get back. I am not very tech savvy but don't really want to start all over again after about 5 years.
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Re: Lost PT4 after factory reset

Postby Flag_Hippo » Thu Jun 17, 2021 1:28 pm

I have sent a copy of your original PokerTracker 4 order confirmation email containing your PokerTracker registration code in a separate email to you. You can also access your PokerTracker 4 registration code at any time by signing into your PokerTracker.com account and visiting your My Account -> Registration Codes page. If you do not have any backups of your poker data or the original hand history files then maybe your poker site(s) can provide you with copies.
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Re: Lost PT4 after factory reset

Postby xxBigTxx » Thu Jun 17, 2021 1:33 pm

Well thank you. What does that mean? Can I just download it again without having to pay?
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Re: Lost PT4 after factory reset

Postby Flag_Hippo » Fri Jun 18, 2021 5:18 am

There is no need to purchase PokerTracker 4 again so you can just download it and then use your existing licence code to activate it after installing.
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