Can't Start the Installation process

Questions and discussion about PokerTracker 4 for Windows

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Can't Start the Installation process

Postby ErikZBarb » Tue Jul 20, 2021 5:50 am

Hello everyone, I am having a strange problem with the instalation of PT4 on my computer.
I click on the installer I then give the permission (with admin) and nothing happens.

I tried to run other .exe installation files and it worked so it's not a problem with my windows I think.. I don't know how to solve it
Thanks in advance for your help and your time.

p.s.: I'm using windows 10 and the version of PT is 4.15.32
ErikZBarb
 
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Re: Can't Start the Installation process

Postby Flag_Hippo » Tue Jul 20, 2021 12:24 pm

Try restarting your computer then right-click the PokerTracker 4 installer file and select 'Run As Administrator' as the very first thing you do. If that doesn't help security software might be interfering with the process but if you need further assistance with that please open a Support Ticket.
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