Wrong stats Zoom

Questions and discussion about PokerTracker 4 for Windows

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Wrong stats Zoom

Postby krushhead » Sat Jul 24, 2021 6:56 am

I’m playing Zoom on Stars using a PT4 Hud. Every now and than (about 2% of the times) I get the stats from my last table on the new one. First I thought it was only during multitabling but today it was also during playing just one table. Do you have any idea what causes it and how to solve this?
krushhead
 
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Re: Wrong stats Zoom

Postby WhiteRider » Sat Jul 24, 2021 7:14 am

There is an intermitent issue with PokerStars occasionally not writing the seating file for a new Zoom hand, and in that case PT4 does not know there was a new hand dealt so cannot update the stats. Unfortunately this is something PokerStars will need to address and there is nothing that we can do about it in PT4.
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Re: Wrong stats Zoom

Postby krushhead » Sat Jul 24, 2021 9:08 am

Thanks for your response,I will email Pokerstars about it
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