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Flag_Hippo wrote:So we can find out what's cauing that please enable logging, reproduce this issue and send your log file to us in a Support Ticket:
C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\PokerTracker4.log
If you do not see the AppData folder in Windows File Explorer then please refer to this guide.
Guide: How to Create & Submit a PokerTracker4.log File
Every time you close/restart PokerTracker 4 it will begin a new log so make sure to save/send that log file before closing/restarting PokerTracker 4.
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