by cleighto » Thu Dec 09, 2021 1:09 am
I have this problem as well. I opened a support ticket (Ticket #672296) awhile back, but unfortunately was never able to get it resolved. I just recently did a full PC reset and started completely fresh and still have this issue.
View Import Status shows PokerTracker sees the tournament summary files but it does not import them. Eventually, usually after another session the next day and I click "Stop Getting Hands" a window pops up saying something like "Hey, there are hands that didn't get imported, do you want to import?" I click "Yes" and it finally imports all the tournament summaries.
PokerTracker "Found 3 files to monitor" (BUT DOES NOT IMPORT THEM)
06:48:25 pm: Winning Poker Network: Found 3 files to monitor.
06:48:25 pm: Winning Poker Network: Loading STANDARDIZED hand history file: c:\AmericasCardroom\TournamentSummary\nohaybanda\TS20211207 T25935387 E327993513 NL Hold’em $10.00 + $1.00.ots
06:48:25 pm: Winning Poker Network: Loading hand history file: c:\AmericasCardroom\TournamentSummary\nohaybanda\TS20211207 T25935387 E327993513 NL Hold’em $10.00 + $1.00.ots
06:48:25 pm: Winning Poker Network: Loading STANDARDIZED hand history file: c:\AmericasCardroom\TournamentSummary\nohaybanda\TS20211207 T25935576 E328040636 NL Hold’em $6.00 + $0.60.ots
06:48:25 pm: Winning Poker Network: Loading hand history file: c:\AmericasCardroom\TournamentSummary\nohaybanda\TS20211207 T25935576 E328040636 NL Hold’em $6.00 + $0.60.ots
06:48:25 pm: Winning Poker Network: Loading STANDARDIZED hand history file: c:\AmericasCardroom\TournamentSummary\nohaybanda\TS20211208 T25936310 E328056480 NL Hold’em $6.00 + $0.60.ots
Those were tournaments played yesterday. After I played a session tonight and click "Stop Getting Hands" I got the window pop up telling me there are "hand histories" that need to be imported (really it's the tournament summaries, not hand histories). And then it finally imports them, along with the tournaments I played tonight:
10:37:51 pm: Auto-Import stopped.
10:38:00 pm: Importing files from disk...
10:38:00 pm: Import file: c:\AmericasCardroom\TournamentSummary\nohaybanda\TS20211207 T25935387 E327993513 NL Hold’em $10.00 + $1.00.ots
10:38:00 pm: - Tournament summary imported.
10:38:00 pm: + Complete (0 hands, 1 summary, 0 errors, 0 duplicates)
10:38:00 pm: Import file: c:\AmericasCardroom\TournamentSummary\nohaybanda\TS20211207 T25935576 E328040636 NL Hold’em $6.00 + $0.60.ots
10:38:00 pm: - Tournament summary imported.
10:38:00 pm: + Complete (0 hands, 1 summary, 0 errors, 0 duplicates)
10:38:00 pm: Import file: c:\AmericasCardroom\TournamentSummary\nohaybanda\TS20211208 T25898053 E328475569 NL Hold’em $15.00 + $1.50.ots
10:38:01 pm: - Tournament summary imported.
10:38:01 pm: + Complete (0 hands, 1 summary, 0 errors, 0 duplicates)
10:38:01 pm: Import file: c:\AmericasCardroom\TournamentSummary\nohaybanda\TS20211208 T25936310 E328056480 NL Hold’em $6.00 + $0.60.ots
10:38:01 pm: - Tournament summary imported.
10:38:01 pm: + Complete (0 hands, 1 summary, 0 errors, 0 duplicates)
10:38:01 pm: Import file: c:\AmericasCardroom\TournamentSummary\nohaybanda\TS20211208 T25941625 E328436595 NL Hold’em $10.00 + $1.00.ots
10:38:01 pm: - Tournament summary imported.
10:38:01 pm: + Complete (0 hands, 1 summary, 0 errors, 0 duplicates)
10:38:01 pm: Import file: c:\AmericasCardroom\TournamentSummary\nohaybanda\TS20211208 T25942215 E328460676 NL Hold’em $10.00 + $1.00.ots
10:38:01 pm: - Tournament summary imported.
10:38:01 pm: + Complete (0 hands, 1 summary, 0 errors, 0 duplicates)
10:38:01 pm: Import complete. 6 summaries in 6 files were imported. (0 errors, 0 duplicates)
This happens on all three WPN skins. I don't have this problem with Ignition. And I didn't always have this issue with WPN until around August, same month this thread started. It seemed to occur after an update. It used to import the tournament summaries normally and I could see the buy-ins immediately while I was still playing the tournaments. Now everything is null until it randomly decides to ask me if I want to import the tournament summaries.
Again, this is off a fresh PC reset, fresh install of PokerTracker, brand new database and I let the wizard set everything up as usual.
Any help is appreciated. Thanks