HUD Not Working Perfectly

Questions and discussion about PokerTracker 4 for Windows

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HUD Not Working Perfectly

Postby practicum » Mon Sep 13, 2021 11:31 pm

As you can see here : https://gyazo.com/03f0377c151fe8f07b485f99d217ebf4 the hud is not loading all the stats perfectly.
I did a rebuild catche of all my databases and still happening :(
Any tip to solve it ?
thanks in advance
practicum
 
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Re: HUD Not Working Perfectly

Postby Flag_Hippo » Tue Sep 14, 2021 4:10 am

So we can see what's going on here and advise you accordingly please enable logging, reproduce this issue with your HUD and send us your PokerTracker4.log file in a Support Ticket:

Guide: How to Create & Submit a PokerTracker4.log File

You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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