Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by ntgale » Tue Sep 14, 2021 6:33 am
PT4 4.15.34 win10
Why the auto import so slow (1 imported hand = 5 sec)
I do it after session so it is annoying to wait
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ntgale
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by Flag_Hippo » Tue Sep 14, 2021 12:16 pm
So we can investigate that please
enable logging, reproduce this problem by importing some hands and then send your log file to us in a
Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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Flag_Hippo
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