marianoop wrote:Hello I am trying to open pokertracker and I get a sign that says unable to login database method 10 not supported
That sounds like you have installed PostgreSQL v13 which PokerTracker 4 does not support. Please uninstall it.
marianoop wrote:I deleted my previous postgres since I could not enter pokertracker, thinking that this would be solved with the reinstallation but I see that it would not.
I assume that from what the poster says I need another version of the postgres I hope you can help me
If you ever have an issue like that I don't recommend uninstalling anything. For now download and install the same version of PostgreSQL you were using before:
https://www.enterprisedb.com/downloads/ ... -downloadsProvided that installs successfully try PokerTracker 4 again. If PostgreSQL does not reinstall successfully send us this file in a
Support Ticket:
C:\Users\{Windows Login}\AppData\Local\Temp\install-postgresql.logIf you do not see the AppData folder in Windows File Explorer then please refer to
this guide.