can´t login/connect to database

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can´t login/connect to database

Postby Jade376 » Sat Sep 18, 2021 5:30 am

Hi!

https://gyazo.com/c476b1c592c0a433ad87cfb772abfa4c

i have seen this issues posted a few times, just posting my screenshot for the records basically.
i have tried the solves that were recommended for other users posting this issue (deleting postmaster.pid (which wasn´t there for me) and setting postgres starting properties to automatic in services (it was set to that already)).
none of those worked. in "services" however, i noticed that the postgres process is "stopped" and upon starting it i get this popup:

https://gyazo.com/d6699d4bfc6610b9c2da7b2ba05cca82

process could not be launched, error 1067: process has been stopped unexpectedly

any ideas at this point? replies are highly appreciated. :)
Jade376
 
Posts: 3
Joined: Fri Aug 15, 2008 8:36 am

Re: can´t login/connect to database

Postby WhiteRider » Sat Sep 18, 2021 8:35 am

It's possible that your security software could be blocking it - check our Firewall Guide for some things to try.

If that doesn't help please open a Support Ticket and one of our support technicians will work with you to resolve the problem.
WhiteRider
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Re: can´t login/connect to database

Postby Jade376 » Sun Sep 19, 2021 5:46 am

solved. thx a lot!

it was the firewall causing the issue...
Jade376
 
Posts: 3
Joined: Fri Aug 15, 2008 8:36 am

Re: can´t login/connect to database

Postby WhiteRider » Sun Sep 19, 2021 7:58 am

Great - thanks for letting us know!
WhiteRider
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