Missing 1 hand history from session

Questions and discussion about PokerTracker 4 for Windows

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Missing 1 hand history from session

Postby andees10 » Tue Sep 28, 2021 2:49 pm

Every thing was importing fine in the session i last played with the exception of one hand. I have attached the specific hand that didn't import (AK). Im also attaching the HHs from that table. I tried importing this hand individually and that didn't work.
Edit: tried to attach but i wont let me attach txt files
andees10
 
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Re: Missing 1 hand history from session

Postby Flag_Hippo » Wed Sep 29, 2021 5:51 am

Please zip/compress your hand history file and attach that to a Support Ticket.
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Re: Missing 1 hand history from session

Postby andees10 » Mon Oct 18, 2021 7:43 pm

It's been a while and I haven't gotten a solution for my ticket. I just want to know how to get the below hand history to import. It was the only hand for the session that did not get imported. When I try to import it to pt4 in a separate text file nothing happens. I will paste it below:

[hand history removed]
andees10
 
Posts: 21
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Re: Missing 1 hand history from session

Postby WhiteRider » Tue Oct 19, 2021 2:15 am

That issue will be fixed in the next release, which I'm expecting to be fairly soon now (subject to internal testing).
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Re: Missing 1 hand history from session

Postby andees10 » Wed Oct 20, 2021 6:31 pm

Is it possible to delete that post I just made with all of the screen names in it?
andees10
 
Posts: 21
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Re: Missing 1 hand history from session

Postby WhiteRider » Thu Oct 21, 2021 2:19 am

I have removed the pasted hand history.
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