PT4 does not open

Questions and discussion about PokerTracker 4 for Windows

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PT4 does not open

Postby BingoBilly » Tue Oct 05, 2021 5:47 am

Hello!

When i try to run it, nothing happens. When i try to run it again, it says that it is already running, but no window pops up never. I can only see it running under Processes in Task Manager.

Anyone can help me please?

Thanks!
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Re: PT4 does not open

Postby GregXX » Tue Oct 05, 2021 9:35 am

Same story. Is it related to yesterdays Facebook/WatsUp crash?!
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Re: PT4 does not open

Postby X1ongMa0 » Tue Oct 05, 2021 11:37 am

Hey here

I have the same problem

When PT4 launch it says : The app already start.
X1ongMa0
 
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Re: PT4 does not open

Postby Flag_Hippo » Tue Oct 05, 2021 12:12 pm

BingoBilly wrote:When i try to run it, nothing happens. When i try to run it again, it says that it is already running, but no window pops up never. I can only see it running under Processes in Task Manager.

Locate and delete the postmaster.pid file if it is present (not "postmaster.opts" which may be there too). You can find that file in C:\Program Files\PostgreSQL\9.6\data\ although you may have a different PostgreSQL version (e.g. 9.3, 10) or have it installed in C:\Program Files (x86). Once it's deleted reboot your computer and try starting PokerTracker 4 again.
GregXX wrote:Same story. Is it related to yesterdays Facebook/WatsUp crash?!

No it is not related to that.
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