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Duplicate Results

PostPosted: Tue Oct 12, 2021 12:17 pm
by Kep.
I'm randomly getting duplicate results but I think the overall numbers are still correct.
It happened twice so far this month, once in Sept, twice in July, 3x in June, once in April and once in Feb. I didn't go back and look at 2020.
Why can't I edit these duplicates out?

Re: Duplicate Results

PostPosted: Wed Oct 13, 2021 5:40 am
by Flag_Hippo
Can you please provide more specific details about these "duplicate results" and attach screenshots of the relevant PokerTracker 4 report windows either here or privately in a Support Ticket.

Re: Duplicate Results

PostPosted: Wed Oct 13, 2021 10:56 am
by Kep.
Flag_Hippo wrote:Can you please provide more specific details about these "duplicate results" and attach screenshots of the relevant PokerTracker 4 report windows either here or privately in a Support Ticket.


There are many more. I think only one was a losing game.

Re: Duplicate Results

PostPosted: Wed Oct 13, 2021 12:23 pm
by Flag_Hippo
While I cannot see the whole report window those don't look like duplicates. If you have a report that is grouping hands by date and there are tournaments with hands played on two dates then you will see those tournaments more than once. If you regularly play around midnight then you can change the 'My Day Starts At' setting to a time that you never play in 'Configure > Reporting Options' so the day in PokerTracker 4 doesn't change at midnight.

Re: Duplicate Results

PostPosted: Thu Oct 14, 2021 4:04 am
by Kep.
Thanks