C net won Error Spin & Go

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C net won Error Spin & Go

Postby Rdvecchi » Tue Oct 12, 2021 7:54 pm

the result values of the prizes in the spins and go appear wrong, how can I solve ?
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Re: C net won Error Spin & Go

Postby Flag_Hippo » Wed Oct 13, 2021 5:45 am

On what poker site? The information provided in hand histories varies by site and if the results/winnings are not detailed in the poker sites hand history files and/or tournament summaries then PokerTracker 4 cannot import them. Most poker sites provide files in a format which you can open with a text editor such as NotePad so you can verify if that is the case or not. In cases where tournament summary information isn't included in the files provided by your poker site then you can manually edit your results in PokerTracker 4. If that information is included in your files then please send them to us in a Support Ticket.
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