Having trouble with HUD positioning on 7 max games

Questions and discussion about PokerTracker 4 for Windows

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Having trouble with HUD positioning on 7 max games

Postby lindridgeben » Thu Oct 14, 2021 1:15 pm

When i play 7 max Spin and Go Max games, there is not a configuration for 7 max seating on PT4 so whenever a 7 max games open the HUD stats do not save in the same position. Each time another 7 max game opens the HUD stats are all over the place even when i click unlock layout and then lock and save layout (it doesnt lock), all the other table amounts are fine. Any suggestions?
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Re: Having trouble with HUD positioning on 7 max games

Postby Flag_Hippo » Mon Oct 18, 2021 5:18 am

Please send a sample of the original hand history and summary files for these 7-handed tournaments to us in a Support Ticket. By default PokerTracker 4 moves your auto-imported files to your 'Processed' folder which you can access via the 'File -> Open User Data Folder' option on a Windows machine:

Guide: Processed Files
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