Stats are displaying wrong

Questions and discussion about PokerTracker 4 for Windows

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Stats are displaying wrong

Postby AssoDiSpade » Sun Nov 14, 2021 11:45 am

Hello,
I have re-installed PT4 after a few months with a clean database, I have just played about 70 hands and noticed
that the value I have won or lost is wrong, basically when I win it marks it negative and when I loose it marks it positive.
out of the 70 hands I pretty much was always around zero, until I won an all in with a profit of 1.50, (I play 2NL),
but PT4 graphic shows it at -1.50, when I look into the hand details it shows it as I won 1.50
Now that I am back loosing few blinds by playing nit, the graph starts to go up....

The only thing I can think of is that PT4 shows everything in dollars but my poker site is in euros...

Any ideas?
Thanks
Nic
AssoDiSpade
 
Posts: 25
Joined: Wed Jul 15, 2009 10:42 am

Re: Stats are displaying wrong

Postby WhiteRider » Sun Nov 14, 2021 1:46 pm

That suggests that PokerTracker 4 was not able to retrieve the currency exchange rates from our servers. Go to 'Database -> Currency', select any sessions/tournaments which have an exchange rate of -1 and click the 'Set Rates' button to fetch the correct exchange rates. Note that you can select a range of rows by holding shift and clicking the start/end and you can also select multiple ones individually by holding CTRL and selecting.

This situation normally occurs when the timezone is configured incorrectly for iPoker as their hand histories do not specify what timezone is being used so you should set the time in the iPoker lobby to server time and not your local time. Then in PokerTracker 4 go to 'Configure > Sites & Import Options > iPoker' and select the skin you play at, or if it isn't listed one which uses the same server timezone as your skin. That should mean that the hands import as the correct time, and that should avoid problems with retrieving the exchange rates for future sessions.
WhiteRider
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Re: Stats are displaying wrong [Solved]

Postby AssoDiSpade » Sun Nov 14, 2021 3:55 pm

Hi, thanks for the instructions, the problem is now solved and I see the stats correctly.
Thanks again
Best Regards
Nic
AssoDiSpade
 
Posts: 25
Joined: Wed Jul 15, 2009 10:42 am


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