Progressive Bounty not importing

Questions and discussion about PokerTracker 4 for Windows

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Progressive Bounty not importing

Postby MightyMundl » Mon Jan 10, 2022 8:01 pm

Hi,

it seems as if Pokertracker doesnt import (all) my tournaments. I finished a 33$ prog bounty tourney, checked afterwards and its not in pokertracker.
I assume its not the first time that happened...
MightyMundl
 
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Re: Progressive Bounty not importing

Postby Flag_Hippo » Tue Jan 11, 2022 6:00 am

Make sure you don't have any filters active otherwise take a screenshot of your entire PokerTracker 4 report window where you would expect to see the tournament and attach that to a Support Ticket along with the tournament history file provided to you by your poker site. By default PokerTracker 4 archives those files to your 'Processed' folder which you can access via the 'File -> Open User Data Folder' option on a Windows machine:

Guide: Processed Files
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Re: Progressive Bounty not importing

Postby MightyMundl » Tue Jan 11, 2022 7:21 pm

the tournament history file on pokerstars is empty :?
MightyMundl
 
Posts: 4
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Re: Progressive Bounty not importing

Postby Flag_Hippo » Wed Jan 12, 2022 5:23 am

If you are referring to the folder where PokerStars saves your hand history files then PokerTracker 4 archives those files to your 'Processed' folder for performance reasons and you can access that folder via the 'File -> Open User Data Folder' option on a Windows machine:

Guide: Processed Files
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