Hud is not working

Questions and discussion about PokerTracker 4 for Windows

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Hud is not working

Postby flameheart90 » Fri Jan 21, 2022 11:07 am

AFter the update from pokerstars.eu to pokerstars.gr my HUD which is working for regular tables and then i can see the imported ahnds via hand history is disabled for ZOOM tables , what can i do please help me.
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Re: Hud is not working

Postby Flag_Hippo » Fri Jan 21, 2022 2:26 pm

Please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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