imported DB from HM3 to PT4

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imported DB from HM3 to PT4

Postby HIFm1 » Wed Jan 26, 2022 10:02 am

Hi,

I change from HM3 to PT4 today and imported my DB using the import from folder option.

But now I see that my results don't match tho everything loaded fine.
I'm missing over 1k in profit, what could be the problem?
HIFm1
 
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Re: imported DB from HM3 to PT4

Postby Flag_Hippo » Wed Jan 26, 2022 12:57 pm

Please send specific information detailing this to us in a Support Ticket including comparable screenshots from both Holdem Manager 3 and PokerTracker 4.
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Re: imported DB from HM3 to PT4

Postby HIFm1 » Thu Jan 27, 2022 9:51 am

What info do you need me send in the ticket?
HIFm1
 
Posts: 4
Joined: Wed Jan 26, 2022 9:58 am

Re: imported DB from HM3 to PT4

Postby Flag_Hippo » Thu Jan 27, 2022 1:48 pm

If you need help with analysing your data then start by taking screenshots from both databases with as much comparable information as possible such as total number of hands and/or tournaments along with winnings and attach those to a Support Ticket. If, for example, the number of hands/tournaments don't match then naturally your profit isn't necessarily going to match either but you can compare the databases yourself to see where the difference is coming from or open a ticket to have a technician assist with that. Also if you are playing tournaments and have manually edited results in Holdem Manager 3 then PokerTracker 4 isn't going necessarily going to to know about those.
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