Error with Ipoker results

[isomorph]

As you can see i have this problem with my results not adding up with ipoker hands. Graphs seem correct but amounts and AL-adjusted EV are way out of whack. Any ideas how to fix this? thanks

[Flag_Hippo]

Any graphs/reports using 'My Currency' statistics will not be correct. For example look at your 'Won' vs 'My C Won' figures at €4 NL where game currency results are negative and my currency results are positive. This can happen when PokerTracker 4 does not retrieve the currency exchange rates for those sessions so go to 'Database -> Currency', select any sessions which have inverted 'Won' vs 'My C Won' values and click the 'Set Rates' button to fetch the correct exchange rates. Note that you can select a range of rows by holding shift and clicking the start/end and you can also select multiple ones individually by holding CTRL and selecting.

This situation normally occurs when the timezone is configured incorrectly for iPoker as their hand histories do not specify what timezone is being used so you should set the time in the iPoker lobby to server time and not your local time. Then in PokerTracker 4 go to 'Configure > Sites & Import Options > iPoker' and select the skin you play at, or if it isn't listed one which uses the same server timezone as your skin. That should mean that the hands import as the correct time, and that should avoid problems with retrieving the exchange rates for future sessions.

[isomorph]

Thank you very much for your help its much appreciated