Ipoker problem (inverse graph !!)

Questions and discussion about PokerTracker 4 for Windows

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Ipoker problem (inverse graph !!)

Postby dolphinX » Wed Jun 15, 2022 5:14 pm

Hi


The PT4 have a problem with Ipoker , sometimes the graphs are inverted !!

I vacuum the database but not solved the problem , then I create a new database and the problem is solved. But then the problem return again !!


Any idea ??
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Ipoker.png
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Re: Ipoker problem (inverse graph !!)

Postby Flag_Hippo » Thu Jun 16, 2022 4:44 am

That happens when PokerTracker 4 was not able to retrieve the currency exchange rates from our servers. Go to 'Database -> Currency', select any sessions/tournaments which have an exchange rate of -1 and click the 'Set Rates' button to fetch the correct exchange rates. Note that you can select a range of rows by holding shift and clicking the start/end and you can also select multiple ones individually by holding CTRL and selecting.

This situation occurs when the timezone is configured incorrectly for iPoker as their hand histories do not specify what timezone is being used so you should set the time in the iPoker lobby to server time and not your local time. Then in PokerTracker 4 go to 'Configure > Sites & Import Options > iPoker' and select the skin you play at, or if it isn't listed one which uses the same server timezone as your skin. That should mean that the hands import as the correct time, and that should avoid problems with retrieving the exchange rates for future sessions.
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